Free Broth 

Australian Bone Broth Co Loyalty Program

At Australian Bone Broth Co, we genuinely appreciate your support. Our Loyalty Program is our way of thanking you—by rewarding your paid purchases with complimentary products.

Joining is easy: scan the QR code on your jar/pouch and register in the app.

How the program works

Step 1 — Download & register
Tap the relevant app button or scan the QR code to download the app and create your account.

Step 2 — Submit your order in the app
After purchasing from our website (Shopify) or Amazon, open the app and go to Orders, then submit your Shopify/Amazon Order Number.

Step 3 — We validate your purchase
Our team will verify your order and stamp your loyalty card in the app.

Step 4 — Earn your reward
After your 5th eligible purchase, you will receive 1 complimentary bone broth jar or powder (as determined by availability and standard program rules).
We will dispatch it and provide tracking via the app.

Step 5 — Reset & start again
Once your reward is issued, your loyalty card resets and you can begin collecting again.

Need help? Contact us anytime via the app.

Terms & Conditions 

Eligible purchases (important): Only paid and completed orders qualify. Cancelled, failed, unpaid, refunded, returned, chargeback, or reversed transactions do not count (including partial or full refunds where applicable).

Invoice/order submission window: Each eligible order can be submitted once only and must be within 6 months of purchase date.

Proof of purchase:

Shopify: valid order number from our website.

Amazon: valid Amazon order number (and may require an invoice screenshot if requested for verification).

Validation timeline: Stamps are applied after verification. During high-volume periods, validation may take longer

Program scope: Applies to Australian Bone Broth Co branded products only. Purchases of other brands or unrelated products are not eligible.

One account per customer: The program is for individual customer use and is not transferable. We may decline stamps where misuse is suspected (e.g., duplicated invoices, repeated submissions, or false documentation).

No cash value / no substitutions: Rewards are not redeemable for cash and cannot be exchanged for credit. Reward product type/variant may vary based on availability.

Cannot be combined: Loyalty rewards cannot be combined with other offers, discounts, or promotions unless explicitly stated.

Shipping for complimentary rewards: We cover standard shipping. Any import duties/taxes charged by your country remain your responsibility.

Delivery address responsibility: Complimentary rewards are sent to the current address held in your loyalty profile (and/or the verified order delivery details). We cannot replace items sent to an incorrect address provided by the customer.